<p><strong>PRIVACY POLICY</strong></p>
<p>
  <strong
    >This Privacy Policy applies to Sree Guru Agencies and
    www.dairytrade.in</strong
  >
</p>
<ol>
  <li>
    <p>Commitment to Privacy</p>
    <ol>
      <li>
        <p>
          <strong>www.dairytrade.in</strong> (the “Company”) recognises the
          importance of maintaining your privacy.
        </p>
        <p>
          <strong>www.dairytrade.in</strong> shall therefore only use your name
          and other information that relates to you in the manner set out in
          this Privacy Policy. <strong>www.dairytrade.in</strong> will only
          collect information where it is necessary for the Company to do so and
          if it is relevant to the Company’s dealings with you, in the manner
          set out in this Privacy Policy. This Policy describes how we treat
          user information we collect on <strong>www.dairytrade.in</strong> and
          other offline sources. This Privacy Policy applies to current and
          former visitors to our website and to our online customers. By
          visiting and/or using our website, you agree to this Privacy Policy.
        </p>
      </li>
      <li>
        <p>
          The collection, use and disclosure of personal information (see Clause
          2.1 for a definition) by the Company are governed by the Digital
          Personal Data Protection Act 2023 (the “<strong>Act</strong>”). This
          Privacy Policy explains what personal information is collected from
          users of the Company’s website <strong>www.dairytrade.in</strong> (the
          <strong>“Website</strong>”) and services and how such personal
          information is used and disclosed to other parties. It also explains
          how you can ask questions, make suggestions, and complain about the
          Company’s privacy practices.
        </p>
      </li>
      <li>
        <p>
          This Privacy Policy applies to personal information collected by the
          Company. Note that the Website may contain links to other websites
          provided and maintained exclusively by third parties not subject to
          this Privacy Policy. Please review the privacy policies on any
          third-party websites to determine their information handling
          practices. The Company will not be liable under any circumstances for
          any damages whatsoever, direct or indirect, resulting from any use of
          the Website or any other third-party website linked to the Website,
          whether or not the Company is advised of the possibility of such
          damages. This Privacy Policy is available to the public in electronic
          form at the Website If you have any additional concerns or questions,
          you are encouraged to contact the Company and the Company will address
          your concerns to the best of its ability.
        </p>
      </li>
    </ol>
    <p>
      Please read this Privacy Policy carefully and check back periodically as
      the Company may update it from time to time. By submitting your personal
      information to the Company and by visiting the Website, you signify your
      agreement to the terms and conditions of this Privacy Policy, and
      expressly consent to the collection, use and disclosure of your personal
      information in the manner and for the purposes set out in this Privacy
      Policy.
    </p>
    <p>
      If you have any comments, suggestions or complaints, you may contact the
      Company (and the Company’s Data Protection and Grievance Officer) by email
      at <a href="mailto:support@dairytrade.in">support@dairytrade.in</a>
    </p>
  </li>
  <li>
    <p><strong>What is personal information?</strong></p>
    <ol>
      <li>
        “<strong>Personal information</strong>” refers to data, whether true or
        not, about an individual who can be identified (a) from that data; or
        (b) from that data and other information to which the organisation has
        or is likely to have access, whether stored in electronic or
        non-electronic form. “Personal information” does not include the name,
        title, business address or telephone number of an employee of an
        organisation. Information used solely for journalistic purposes is
        exempted from the Act.
      </li>
    </ol>
  </li>
  <li>
    <p><strong>Information collected</strong></p>
    <ol>
      <li>
        <p>
          <strong>Personal and Contact information:</strong> The Company
          collects contact information (for example, name, address, email
          address, and telephone numbers) when you register on the Website.
          Given the nature of services provided the This information is used to
          complete your purchase with the Company.
        </p>
      </li>
      <li>
        <p>
          <strong>Payment and billing information:</strong> The Company might
          collect your billing name, billing address and
          <strong>payment</strong> method when you make a purchase. The Company
          does not collect your credit card number or credit card expiry date or
          other details pertaining to your credit card on the Website. Credit
          card information will be obtained and processed by our online payment
          partner.
        </p>
      </li>
      <li>
        <p>
          <strong>Other information</strong>: The Company may collect
          information about your IP address and the browser you are using. This
          information might include site you came from, duration of time spent
          on our website, pages accessed. The website might also collect the
          type of mobile device you are using, or the version of the operating
          system your computer or device is running.
        </p>
      </li>
    </ol>
  </li>
  <li>
    <p><strong>Data Collection</strong></p>
    <ol>
      <li>
        <p>
          <strong>Direct from Source</strong>: The Company collects information
          directly from you when you register on the Website or make a purchase.
          The Company also collect information if you reach out to the Company
          through phone or email.
        </p>
      </li>
      <li>
        <p>
          <strong>Passively from the Source</strong>: The Company uses tracking
          tools like Google Analytics, browser cookies and web beacons for
          collecting information about your usage of the website.
        </p>
      </li>
      <li>
        <p>
          <strong>Third Party Sources</strong>: The Company may collect data
          about you from third-party social media site that may include your
          name and email address.
        </p>
      </li>
    </ol>
  </li>
  <li>
    <p><strong>Storage of Data</strong></p>
    <ol>
      <li>
        <p>
          The Company may use cookies, web beacons, and other similar
          technologies for storing information to help provide you with a
          better, faster, safer and personalised experience when you use the
          Company’s services and/or access any of the Platforms. When you visit
          the Company’s website, the Company’s servers will automatically record
          information that your browser sends whenever you visit a website. This
          data may include:
        </p>
        <p>1) Your computer’s IP address;</p>
        <p>2) Browser type;</p>
        <p>
          3) Webpage you were visiting before you came to the Company’s website;
        </p>
        <p>4) The pages within the Company’s website which you visit; and</p>
        <p>
          5) The time spent on those pages, items and information searched for
          on The Company’s website, access times and dates, and other
          statistics.
        </p>
        <p>
          This information is collected for analysis and evaluation in order to
          help The Company improve The Company’s website and the services and
          products The Company provides.
        </p>
      </li>
    </ol>
  </li>
  <li>
    <p><strong>Usage of personal information</strong></p>
    <p>
      The Company may use or disclose your personal information under the
      following circumstances:
    </p>
    <ol>
      <li>
        <p>
          The Company may use the contact information and History collected from
          you to send you promotional offers and information from the Company,
          its related corporations and from selected sponsors or advertisers
          (“<strong>Marketing Offers</strong>”). The Company may disclose your
          personal contact information to related corporations and selected
          sponsors and advertisers in order to provide you with Marketing
          Offers. If you do not wish to receive Marketing Offers, you may opt
          out at any time by following the procedure set out in Clause 7.
        </p>
      </li>
      <li>
        <p>
          The Company may transfer your personal information to service
          providers acting on its behalf in order to perform processing and
          other specialised services, for example, prize fulfilment of the
          Company’s contests, collection of overdue accounts, service delivery,
          credit card or bank transfer processing.
        </p>
      </li>
      <li>
        <p>
          The Company may disclose your personal information to any legal,
          regulatory, governmental, tax, law enforcement or other authorities or
          the relevant right owners pursuant to Clause 13.
        </p>
      </li>
      <li>
        <p>
          The Company may disclose your personal information to parties
          connected with the contemplated or actual financing, insuring, sale,
          assignment or other disposal of all or part of its business or assets,
          including for the purposes of determining whether to proceed or
          continue with such transaction or business relationship or fulfilling
          any records or other reporting requirements to such parties. the
          Company will require such parties to treat your personal information
          in accordance with this Privacy Policy and to use and disclose it only
          for the purposes for which it was collected.
        </p>
      </li>
      <li>
        <p>
          In disclosing or transferring your personal information to third
          parties and/or the Company’s related corporations located overseas,
          the Company will ensure that the receiving jurisdiction has in place a
          standard of protection accorded to personal information that is
          comparable to the protection under or up to the standard of the Act.
        </p>
      </li>
    </ol>
  </li>
  <li>
    <p><strong>Withdrawal of Consent and Opting Out</strong></p>
    <ol>
      <li>
        <p>
          The Company will obtain your express consent to collect, use and
          disclose your personal information for any additional purposes not set
          out in this Privacy Policy at or prior to the time of collection.
        </p>
      </li>
      <li>
        <p>
          You may, at any time, withdraw your consent to and opt out of the
          Company’s collection, use and/or disclosure of your personal
          information for any of the purposes set out in Clauses 6 by contacting
          the Company at its email address set out in Clause 13 below.
        </p>
      </li>
      <li>
        <p>
          Please note that if you opt out of allowing the Company to collect,
          use and/or disclose your personal information for any of the purposes
          set out in this Privacy Policy, the Company may not be in a position
          to continue to provide the Company’s services to you or perform any
          contract the Company has with you. the Company’s rights and remedies
          (legal or otherwise) are expressly reserved in such an event.
        </p>
      </li>
      <li>
        <p>
          If you do not wish to receive Marketing Offers, you may opt out at any
          time by doing any of the following:
        </p>
        <p>
          1) follow the instructions at the bottom of any email Marketing Offer
          you receive;
        </p>
        <p>
          2) inform your telemarketer at the time you are called with a
          Marketing Offer; or
        </p>
        <p>
          3) Email the Company at
          <a href="mailto:support@dairytrade.in">support@dairytrade.in</a> and
          request that your personal information not be used for Marketing
          Offers.
        </p>
      </li>
    </ol>
  </li>
  <li>
    <p><strong>Security of Your Personal Information</strong></p>
    <ol>
      <li>
        <p>
          The Company maintains personal information in the form of electronic
          files. The Company takes technical, contractual, administrative and
          physical security measures to protect your personal information.
        </p>
      </li>
      <li>
        <p>
          Please be aware that email is not a secure medium, and any personal
          information you send to the Company by email could be intercepted. If
          your communication is very sensitive or includes information such as
          your credit card number and/or bank account information, you should
          not send it electronically unless the email is encrypted or your
          browser indicates that the access to the Company’s website is secure.
        </p>
      </li>
      <li>
        <p>
          If you believe your privacy has been breached by the Company, please
          contact the Company at
          <a href="mailto:support@dairytrade.in">support@dairytrade.in</a>.
        </p>
      </li>
      <li>
        <p>
          Your password is the key to your account. Please use unique numbers,
          letters and special characters, and do not share your password with
          anyone. If you do share your password with others, you will be
          responsible for all actions taken in the name of your account and the
          consequences. If you lose control of your password, you may lose
          substantial control over your personal information and other
          information submitted to the Company. You could also be subject to
          legally binding actions taken on your behalf.
        </p>
      </li>
    </ol>
  </li>
  <li>
    <p><strong>No Spam, Spyware, or Virus</strong></p>
    <ol>
      <li>
        No spam, spyware or virus is allowed on any of the Platforms. Please set
        and maintain your communication preferences so that the Company sends
        communications to you as you prefer. You are not licensed or otherwise
        allowed to add other users to your mailing list (email or physical mail)
        without their express consent. Do not send any messages which contain
        any spam, spyware or virus via the Company. If you would like to report
        any suspicious messages, please contact the Company at its email address
        set out in Clause 13 below.
      </li>
    </ol>
  </li>
  <li>
    <p><strong>How to access and correct your personal information</strong></p>
    <ol>
      <li>
        <p>
          The Company provides you with the means to access, update, edit or
          delete certain subscriber and registration information you have
          provided at any time by going to the appropriate location on the
          Website, and requesting changes in or deletion of such information as
          desired
        </p>
      </li>
      <li>
        <p>
          You undertake to treat your username, password and order details as
          confidential information and undertake not to make them available to
          unauthorised third parties. the Company cannot assume any liability
          for misuse of your username, password or order details, except as
          stated in the Terms of Use.
        </p>
      </li>
      <li>
        <p>
          If you would like to view the personal information the Company has on
          you or inquire about the ways in which your personal information has
          been or may have been used or disclosed by the Company within the past
          year, please contact the Company at its email address set out in
          Clause 13 below. The Company reserves the right to charge a reasonable
          administrative fee for retrieving your personal information records.
        </p>
      </li>
      <li>
        <p>
          If you want to close your account or have other questions or requests,
          please contact the Company. While the Company is ready to assist you
          in closing your account, and removing your active profile, the Company
          cannot always delete records of past interactions and transactions.
          For example, the Company is required to retain records relating to
          previous bookings on its website for financial reporting and
          compliance reasons.
        </p>
      </li>
      <li>
        <p>
          The Company will give you access to the information it retains about
          you within a reasonable time, upon written request, satisfactory
          identification and proof of entitlement. In some cases, the Company
          may not provide access to personal information in the Company’s
          possession or control. If the Company denies your request, the Company
          will advise you in writing of the reason for the refusal and you may
          challenge such decision.
        </p>
      </li>
    </ol>
  </li>
  <li>
    <p><strong>Agreement to Use of Information</strong></p>
    <ol>
      <li>
        You acknowledge and agree that the Company has the right to disclose
        your personal information to any legal, regulatory, governmental, tax,
        law enforcement or other authorities or the relevant right owners, if
        the Company has reasonable grounds to believe that disclosure of your
        personal information is necessary for the purpose of meeting any
        obligations, requirements or arrangements, whether voluntary or
        mandatory, as a result of cooperating with an order, an investigation
        and/or a request of any nature by such parties. To the extent
        permissible by applicable law, you agree not to take any action and/or
        you hereby waive your rights to take any action against the Company for
        the disclosure of your personal information in these circumstances.
      </li>
    </ol>
  </li>
  <li>
    <p><strong>How to challenge the Company’s privacy practices</strong></p>
    <ol>
      <li>
        <p>
          The Company encourages you to contact the Company with any questions
          or concerns you have about its privacy practices or this Privacy
          Policy. If you have a question concerning the Company’s Privacy Policy
          or would like a copy, or if you have a complaint, please contact
          Client Services at
          <a href="mailto:support@dairytrade.in">support@dairytrade.in</a>.
        </p>
      </li>
      <li>
        <p>
          If you wish to withdraw your consent to the Company’s use of your
          personal information, wish to request access and/or correction of your
          personal information, have any queries, comments or concerns, or
          require any help on technical or cookie-related matters in relation to
          the Company’s website, please feel free to contact the Company (or the
          Company’s Data Protection and Grievance Officer, as appropriate) at
          <a href="mailto:support@dairytrade.in">support@dairytrade.in</a>.
        </p>
      </li>
    </ol>
  </li>
  <li>
    <p><strong>Grievance Officer</strong></p>
    <p>
      In accordance with Information Technology Act 2000 and rules made there
      under, the name and contact details of the Grievance Officer are provided
      below:
    </p>
    <p>Name: Rajat Agarwal</p>
    <p>
      Address: A-03, HMT Industries Est, Jalahalli West, B - 31, HMT, Bangalore
      - 560013
    </p>
    <p>Email: <a href="mailto:rajat@dairytrade.in">rajat@dairytrade.in</a></p>
  </li>
  <li>
    <p><strong>Updates to this policy</strong></p>
  </li>
</ol>
<p>
  This Privacy Policy was last updated on January 18, 2025. The Company shall
  regularly review the sufficiency of this Privacy Policy. The Company reserves
  the right to modify and change the Privacy Policy at any time. Any changes to
  this policy will be published on the Website.
</p>
<ol>
  <li><strong>Jurisdiction and Governing Law</strong></li>
</ol>
<p>
  If you choose to visit the Website, your visit and any dispute over privacy is
  subject to this Policy and the website&#39;s terms of use. In addition to the
  foregoing, any disputes arising under this Policy shall be governed by the
  laws of India and shall be subject to the exclusive jurisdiction of the Courts
  in Bengaluru, Karnataka.
</p>